Privacy policy

Privacy Policy

Last updated: August 9, 2026

At Radiantis.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications you send to us

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website or search terms
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers)
  • Legal authorities when required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale of assets

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and show you relevant content. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at: support@Radiantis.store

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@Radiantis.store